30Bet Responsible Gambling - Limits, Breaks, and Self-Exclusion

All responsible gambling tools at 30Bet are available directly through Account - Responsible Gambling. No contact with support is needed to activate limits, take a break, or request self-exclusion.

Tools take effect immediately once confirmed in your account. If you are experiencing difficulty managing your play, the options below are available at any time.

Tools Available in Your Account

Six tools are available under Account - Responsible Gambling. Each can be activated independently and most take effect immediately upon confirmation.

Tool	What It Does	Where to Activate
Deposit limits	Caps the amount you can deposit daily, weekly, or monthly	Account - Responsible Gambling
Session time limits	Restricts the length of individual play sessions	Account - Responsible Gambling
Reality checks	Timed reminders displayed during active sessions	Account - Responsible Gambling
Temporary pause	Suspends account access for a defined period	Account - Responsible Gambling
Self-exclusion	Permanently closes the account from further play	Account - Responsible Gambling or live chat
Self-assessment test	Questionnaire to evaluate current gambling habits	Account - Responsible Gambling

Deposit limit reductions take effect immediately. Increases to an existing limit may be subject to a cooling-off period - check the confirmation screen in Account - Responsible Gambling for the effective date.

Deposit Limits

Deposit limits cap the total amount you can fund your account within a set timeframe. Three periods are available: daily, weekly, and monthly.

Set a daily, weekly, or monthly limit through Account - Responsible Gambling
Reductions take effect immediately once confirmed
Any deposit attempt above the active limit will be declined at the cashier
To review or adjust your current limits, go to Account - Responsible Gambling at any time

Deposit limits do not affect existing balances - only new deposits are restricted. Funds already in your account remain available for play or withdrawal.

Session Time Limits and Reality Checks

Session limits restrict how long you can remain logged in during a single play session. When the limit is reached, the session ends and you are logged out automatically.

Reality checks appear as on-screen prompts at intervals you set in advance. Each check shows the time elapsed in the current session and gives you the option to continue or end the session.

Temporary Pause and Cool-Off

A temporary pause suspends your account for a defined period of your choosing. During this time, deposits, bets, and casino play are not accessible. The pause cannot be cancelled early.

Select the pause duration in Account - Responsible Gambling
Confirm the request - the account is suspended immediately
Access is restored automatically when the defined period ends
Withdrawals of existing balances may still be processed during a pause - contact support to confirm

Self-Exclusion

Self-exclusion permanently closes your account to further gambling activity. Once confirmed, the exclusion cannot be reversed through the account panel. This option is intended for players who wish to stop gambling indefinitely.

Go to Account - Responsible Gambling and select the self-exclusion option
Confirm the request - the account is closed immediately
Alternatively, request self-exclusion via live chat - these requests are treated as urgent
Promotional communications will be stopped as part of the exclusion
Existing balances may be withdrawn before exclusion takes effect - contact support for guidance

Self-Assessment Test

The self-assessment test is a questionnaire available under Account - Responsible Gambling. It is designed to help you evaluate whether your current gambling habits are within comfortable boundaries.

The test does not affect your account status. Results are for personal reference only and completing it does not trigger any automatic restrictions.

Support for Problem Gambling

If you feel your gambling is causing harm, confidential help is available through independent organisations. Links to external support resources are available on this page in the site footer.

For any responsible gambling tool that is not functioning as expected in your account, contact support via live chat immediately. Self-exclusion requests made through chat are actioned as a priority.

Responsible Gambling Issues and Fixes

Deposit Limit Not Working as Expected

If a deposit above your active limit was accepted, or a limit does not appear to be active, check the current settings first.

Go to Account - Responsible Gambling and confirm the limit is shown as active
Check whether the limit increase cooling-off period is still in effect
If a deposit was accepted above an active limit, contact support with the transaction reference immediately

Self-Exclusion Not Confirmed

If you requested self-exclusion and your account remains active, contact support via live chat immediately and state the request clearly.

Open live chat and state at the start of the session that you are requesting self-exclusion
Provide your registered account email for verification
The team will action the request as a priority and confirm when the exclusion is in place

Cannot Access Account After Temporary Pause

A temporary pause cannot be ended early. Access is restored automatically when the defined period expires.

Check the pause end date - this was shown at the time the pause was confirmed
If the pause has ended but access has not been restored, contact support via live chat
Do not attempt multiple login attempts during an active pause period

What to Prepare Before Contacting Support

For any responsible gambling tool issue, have the following ready before contacting the team.

Your registered account email address
The tool you activated and the date it was set
A description of the issue - what you expected to happen and what occurred instead

Reach the team at any time through our support channels - responsible gambling requests via live chat are handled as a priority.

FAQ

How do I set a deposit limit at 30Bet?

Go to Account - Responsible Gambling and select the deposit limit option. Set your preferred daily, weekly, or monthly cap and confirm. The limit takes effect immediately.

Can I reduce my deposit limit immediately at 30Bet?

Yes. Deposit limit reductions take effect immediately once confirmed in Account - Responsible Gambling.

How do I take a break from 30Bet?

Go to Account - Responsible Gambling and select the temporary pause option. Choose your pause duration and confirm. The account is suspended immediately and access is restored automatically when the period ends.

Does 30Bet offer self-exclusion?

Yes. Self-exclusion is available through Account - Responsible Gambling or by requesting it directly via live chat. The account is closed immediately and the exclusion cannot be reversed through the account panel.

What is a reality check at 30Bet?

A reality check is an on-screen prompt that appears at set intervals during a play session. It shows the time elapsed and gives you the option to continue or end the session.

Can I cancel a temporary pause early at 30Bet?

No. A temporary pause cannot be ended before the defined period expires. Access is restored automatically when the pause period ends.

Is there a self-assessment test at 30Bet?

Yes. A self-assessment questionnaire is available under Account - Responsible Gambling. It is for personal reference only and does not affect your account status.

How do I request self-exclusion at 30Bet via live chat?

Open live chat, state clearly that you are requesting self-exclusion, and provide your registered account email. The team treats these requests as urgent and confirms once the exclusion is active.